GP Surgery Phone call Scam

Dear Resident,

GP Surgery phone call Scam

I am writing to let you know of an active phone call scam where when you answer the phone it has a recorded voice that appears to be from the NHS or your local surgery.  The message informs you that your details at the surgery are out of date and that unless you update them you will be removed from their list. The message then encourages you to go to a link or press a number button that takes you to where you will be requested to give your details. THIS IS A SCAM.

If you receive such a call, put the phone down, and to set your mind at rest, call your surgery to check your details. Please be wary.

Across Hertfordshire in 2025, Hertfordshire Constabulary received 5,278 reports of fraud with a total loss of £34 million.  Fraud is when trickery is used to gain a dishonest advantage, which is often financial, over another person. Cybercrime is any criminal act dealing with computers and networks.

To report an incident of cybercrime or fraud and for further information visit the Report Fraud (formerly Action Fraud) website here UK's Home for Reporting Cyber Crime & Fraud - Report Fraud. 

Please also have a look at the advice on the Hertfordshire Constabulary web pages here.

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Kind regards

Simon